Privacy Policy, Terms of Service & Cookie Settings
Last updated: 20-06-2025
Privacy Policy
1. Introduction
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use and store information when you use our website or services.
2. What data we collect
We may collect the following personal data:
Name and company name
Email address and phone number
IP address and browser type
Pages visited and interaction history
Technical data (e.g. device type, OS)
3. How we use your data
We use your data to:
Respond to contact or demo requests
Provide access to our services
Improve website functionality and user experience
Comply with legal and regulatory obligations
4. Legal basis for processing
We process your data based on:
Your explicit consent
Our legitimate interest in operating and improving the platform
Performance of a contract (if applicable)
Legal obligations
5. Data retention & security
Your data is stored securely in GDPR-compliant systems and only for as long as necessary. Access is restricted to authorized personnel.
6. Your rights
You have the right to:
Access, correct, or delete your data
Restrict or object to processing
Withdraw consent at any time
File a complaint with a supervisory authority
7. Contact
For any questions or requests regarding your personal data: info@smartlog.com.
Terms of service
1. Acceptance of terms
By accessing or using the Smartlog website or platform, you agree to these terms of service.
2. Use of the platform
You may not misuse the platform, attempt unauthorized access, or interfere with its operation. We reserve the right to suspend access in case of violation.
3. Intellectual property
All content, visuals, code and trademarks are the property of Smartlog and may not be reused without written permission.
4. Liability disclaimer
We aim for maximum uptime and accuracy, but cannot be held liable for damages resulting from errors, interruptions or technical limitations of the platform.
5. Modifications
We may update these terms at any time. Significant changes will be communicated via the platform or email.
6. Governing law
These terms are governed by Belgian law. Disputes shall be resolved by the competent courts in Tongeren.
Cookie policy
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow websites to function properly.
2. Cookies we use
Essential cookies
Required for core website functionality (e.g. security, navigation). These cannot be disabled.Analytics cookies
Help us understand how visitors use our site (e.g. Google Analytics). We only use them with your consent.Preference cookies
Remember your language, form inputs or login session.
3. Managing your cookies
You can manage your cookie preferences using our cookie settings pop-up. Most browsers also allow you to delete or block cookies.
4. Cookie consent
By continuing to use our website, you accept the use of essential cookies. You can opt in or out of other cookies anytime via the cookie banner or browser settings.