Privacy Policy, Terms of Service & Cookie Settings

Last updated: 20-06-2025

Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use and store information when you use our website or services.

2. What data we collect

We may collect the following personal data:

  • Name and company name

  • Email address and phone number

  • IP address and browser type

  • Pages visited and interaction history

  • Technical data (e.g. device type, OS)

3. How we use your data

We use your data to:

  • Respond to contact or demo requests

  • Provide access to our services

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

4. Legal basis for processing

We process your data based on:

  • Your explicit consent

  • Our legitimate interest in operating and improving the platform

  • Performance of a contract (if applicable)

  • Legal obligations

5. Data retention & security

Your data is stored securely in GDPR-compliant systems and only for as long as necessary. Access is restricted to authorized personnel.

6. Your rights

You have the right to:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

7. Contact

For any questions or requests regarding your personal data: info@smartlog.com.

Terms of service

1. Acceptance of terms

By accessing or using the Smartlog website or platform, you agree to these terms of service.

2. Use of the platform

You may not misuse the platform, attempt unauthorized access, or interfere with its operation. We reserve the right to suspend access in case of violation.

3. Intellectual property

All content, visuals, code and trademarks are the property of Smartlog and may not be reused without written permission.

4. Liability disclaimer

We aim for maximum uptime and accuracy, but cannot be held liable for damages resulting from errors, interruptions or technical limitations of the platform.

5. Modifications

We may update these terms at any time. Significant changes will be communicated via the platform or email.

6. Governing law

These terms are governed by Belgian law. Disputes shall be resolved by the competent courts in Tongeren.

Cookie policy

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow websites to function properly.

2. Cookies we use

  • Essential cookies
    Required for core website functionality (e.g. security, navigation). These cannot be disabled.

  • Analytics cookies
    Help us understand how visitors use our site (e.g. Google Analytics). We only use them with your consent.

  • Preference cookies
    Remember your language, form inputs or login session.

3. Managing your cookies

You can manage your cookie preferences using our cookie settings pop-up. Most browsers also allow you to delete or block cookies.

4. Cookie consent

By continuing to use our website, you accept the use of essential cookies. You can opt in or out of other cookies anytime via the cookie banner or browser settings.